Customer FAQs

Please Contact: for any questions that could not be resolved here. Thank you.



Web order shipping is only available to physical addresses within the 48 contiguous United States and the District of Columbia.

Standard Flat Rate: $5.99 UPS Ground.

  • Free shipping is available for orders $49.95 and above.
  • We cannot ship to PO Boxes or APOs.
  • Orders are processed and shipped within 2–3 business days.  Estimated arrival in 7–10 business days.


Hawaii & Alaska

Shipping is temporarily unavailable to Hawaii and Alaska.


International Orders

We are not fulfilling international orders.


US Territories

Shipping is unavailable for US Territories.


Preorder Policy

Many of our books and gifts are available to preorder and will not ship immediately. Due to COVID, pre-orders will ship within 7-14 business days of the publication date listed under product details. Publication dates are subject to change without notice. After shipping, our normal Return Policy applies.


Payment Options

We accept orders online through Visa, Mastercard, Discover, and American Express debit and credit cards. All transactions placed online use Shopify Secure payment technology to encrypt and protect your information during transit.


Out of Stock

On rare occasions, an item may go out of stock between the time your order is placed and the order reaching the warehouse. In this case, your order will be canceled, and your credit card will be credited for the amount you were charged. We shall have no liability of any kind if an item that has been ordered is unavailable.  Please contact for any issues regarding refunds.


Damaged or Defective Items

Please inspect your order upon reception and contact us immediately at if the item is defective, damaged or if you receive the wrong item.


Canceling an Order

Once you place an order, it cannot be canceled. If you do not wish to keep the item(s) ordered, please follow the instructions in the Return Policy.


Price and/or Description Changes

All prices, pictures, and descriptions on this site are subject to change. We maintain no responsibility for inadvertent errors and we reserve the right to correct any errors in pricing. When you place your order with us, you agree to the price and terms indicated on our website. Price differences related to future or past prices in our store or any other store’s prices are nonrefundable. We reserve the right to refuse any sale at any time. All purchases are subject to our Terms and Conditions and policies and procedures relating to shipping, delivery, and returns.